resources

• Customer Care Brochure
• General Insurance Code of Practice
• Financial Hardship Policy
• Financial Hardship Application
• Family & Domestic Violence Policy
• Customer Satisfaction Policy

Policy Wordings (PDS)

Terms, conditions, limits and exclusions apply to cover. Any advice provided is general only and does not consider your specific objectives or financial situation. Please read the relevant Product Disclosure Statement to decide if the product is right for you.

SURA Strata

• SURA Strata – Residential Strata Insurance Policy Wording and Product Disclosure Statement for Chubb (SRSTR 2.0 04 2021)
• SURA Strata – Commercial Strata Insurance Policy Wording and Product Disclosure Statement for Chubb (SCSTR 3.0 04.2021)
• SURA Strata – Residential Strata Insurance Policy Wording and Product Disclosure Statement (SRSTRAP 3.0 04 2021)
• SURA Strata – Commercial Strata Insurance Policy Wording and Product Disclosure Statement (SCRSTRAP 3.0 04.2021)

Forms

• Strata Insurance Application Form
• Strata Insurance Claim Form
• NSW Small Business Stamp Duty Exemption Form
• IIS Terms & Conditions of Trade

What is a Target Market Determination?
A Target Market Determination (TMD) is a document that describes the type of customers a particular product is intended for based on their likely needs, objectives and financial situation. Importantly, it also describes which customers it is not intended for. The way in which the product can be sold, and how we will monitor the product to ensure it is continuing to add value for customers will also be outlined in the TMD.

SURA Strata

• SURA Strata – Residential Strata TMD (SRSTR 2.0 04 2021)
• SURA Strata – Commercial Strata TMD (SCSTR 3.0 04.2021)
• SURA Strata – Residential Strata TMD (SRSTRAP 3.0 04 2021)
• SURA Strata – Commercial Strata TMD (SCSTRAP 3.0 04.2021)